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The Kiwi.com Guarantee is available globally and offers the following services:
- Disruption Protection
- Automatic check-in
- 24/7 instant chat support
Disruption protection → if carrier changes affect your trip, Kiwi.com will offer instant compensation in the form of Kiwi.com Credit which can be used to book a replacement flight right away, or offer to apply for a refund from the airline on your behalf.
Automatic check-in → simply fill in your passport or ID details at least 24 hours before departure, and Kiwi.com will check you in and add your boarding passes in the Kiwi.com app.
24/7 instant chat support → get immediate chat support at any time, in any language. Kiwi.com will never charge a service fee for additional requests or services, you’ll only pay what the carrier charges.
